Assertiveness is about taking a positive, direct approach allowing you to resolve problems and address issues. It's clear confident people are assertive communicators... but how do they do it?
"See... you 9 to 5 workers will never understand the level of commitment of running a business" Said my friend, it was a dig that came out of nowhere - but it really pissed me off. Yes - my friend ran his own business but he was talking like he was Richard Branson or something. I … Continue reading The Road Travelled