I used to volunteer as a manager at Oxfam. One day a customer was arguing the toss on getting a discount on the set price. This was normal practice in the shop as everyone who tried to haggle had the same argument "But you got it for free - so what does it matter what … Continue reading The Customer is always right
Want to know how to make a job application or covering letter more appealing to your potential new employer? For many years when I completed job applications I always thought from the perspective of myself - the skills, knowledge and experience that I could offer - which in theory sounds right because I am showing … Continue reading One simple way to improve your job application
In the corporate world there seems to be a big hard-on to aspire towards top level leadership. Answering e-mails on your holiday or at your son's football game doesn't really sell it to me. As a by-product of this thinking many organisations almost shove this level of career development down it's workers throats. But what if … Continue reading Cogs
As a "professional" I am signed up to LinkedIn. At the moment the only function I can really see is to increase my connections, of people I once networked with in a professional setting. Essentially has become some sort of organisation Pokedex where I have to catch them all - or rather got to network … Continue reading LinkedIn isn’t working…
My mum always said you knew you were getting older when you started to see policemen that were younger than you; so I don't know what Tracey thought when I walked in and said: "Hi, I'm James, your new manager." Tracey must have been around 15 years older, at first this wasn't intimidating as I figured being … Continue reading Managing someone with more experience: The Baby Manager
A common question asked at interviews is "What is your strength and what is your weakness?" I have heard a number of methods for answering this question and thought I would focus onthe second part of this question as usually people are quite good about talking about a particular area that they excel in. The … Continue reading How to answer the interview question – What is your weakness?
Saw this kicking about. Thought it was nice reassurance for working in an office to show that doing these things are ok...
Ricky the temp is being his usual sassy self. I am in an adult job now, but his bitchy manner to me feels like bullying. All because I don’t want to divulge my sex life at work. For some reason he uses this as an opportunity to have a dig at me at every opportunity. Normally a temp would … Continue reading Fearing the future
A little known fact about me. I once featured in the Guardian website as part of a panel of experts for a Q & A discussing the benefits of postgraduate degrees to improve careers. This fact is so little known that I only remembered I did this the other day. So how did I get to … Continue reading The time I was an expert on the Guardian website
I had been told I had been ready for the next level for the last three months. The only problem was where I worked has recently had a freeze on recruitment, so I didn't have any opportunities to move up. So I grew restless and impatient and decided to look for work elsewhere. It never … Continue reading Vision…
It was a regular Wednesday morning - where I always get the train to work. The only difference was that my alarm did not go off. With 20 minutes to get ready it was a difficult task to get the train - usually it takes me at least 20 minutes alone to get ready! Almost … Continue reading How I make the most of time
If there is one type of attribute I despise in a person it is a lack of humility. But it is inevitable in life that we will encounter braggers on a regular basis. The best approach for these people – absolutely nothing. I came to this conclusion, because the reason a person may brag is … Continue reading How do you handle a bragger?