Take the real world offline challenge!

Take the real world offline challenge! This has been a good week! I've been off work and utilised my free time spending it with my family. My intention was to spend a bit more on writing, but that didn't work out as I felt more driven to spend time offline, focus on my family and … Continue reading Take the real world offline challenge!

The Customer is always right

I used to volunteer as a manager at Oxfam. One day a customer was arguing the toss on getting a discount on the set price. This was normal practice in the shop as everyone who tried to haggle had the same argument "But you got it for free - so what does it matter what … Continue reading The Customer is always right

How did we all become such miserable bastards?

In the western world we live in a very privileged society.  We have safety, comfort and the freedom of leisure in ways that our ancestors never experienced. So, what I am wondering is... How did we all become such miserable bastards? I walk along the street and spot people with glum faces.  You give a … Continue reading How did we all become such miserable bastards?

The Assertive Rules List

To meet my need to be more assertive, I decided to develop a list of rules that I will follow to ensure that I am not being a pushover. These are quite personal to me and is a guideline on how to put being assertive into practice. Charity begins at home. Don't be sorry when … Continue reading The Assertive Rules List